Privacy Policy
Your trust is our most valuable asset. We are committed to protecting your personal and medical information.
At Hanexa Health Hub, accessible from hanexahealthhub.in, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Hanexa Health Hub and how we use it.
1. Information We Collect
When you use our services, we may ask you to provide certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Personal Identity: Name, Email address, Phone number, Country of residence.
- Medical Information: Medical reports, scans, history, and treatment preferences (collected securely for consultation purposes).
- Travel Details: Passport information (for Visa invitation letters), flight details, and accommodation preferences.
2. How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our Service (e.g., connecting you with hospitals).
- To notify you about changes to our Service.
- To allow you to participate in interactive features of our Service when you choose to do so.
- To provide customer support and medical coordination.
- To gather analysis or valuable information so that we can improve our Service.
- To monitor the usage of our Service.
3. Medical Data Security
We understand the sensitivity of medical data. All medical reports and health information shared with us are:
- Encrypted: Transmitted securely via SSL encryption.
- Restricted Access: Accessible only to our authorized medical case managers and the specific doctors/hospitals you choose to consult.
- Non-Disclosure: We never sell or share your medical data with third-party advertisers.
4. Third-Party Partners
To provide our comprehensive "Airport-to-Airport" service, we may share necessary details (Name, Contact, Travel Dates) with our trusted partners, strictly for service fulfillment:
- Hospitals: For appointments and admission processing.
- Hotels/Guesthouses: For booking your accommodation.
- Transport Providers: For airport pickups and local travel.
5. Cookies
Like any other website, Hanexa Health Hub uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of any incorrect data.
- Request deletion of your data from our records (subject to legal/medical record-keeping requirements).
- Withdraw consent for marketing communications.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
info@hanexahealthhub.in
Last updated: January 2025